BPO Services

Call Center Setup

Air Softwares giving complete control of caller’s waiting experience – setting music message, minimize waiting time and size of queue. Integrate with CRMs/Help desks like Zoho, SalesForce, Zendesk, Freshdesk etc. Air Softwares provide you the predictive dialer with Adialer with Eyebeam with technical support and training. Record and transfer each call, track needs and queries of your customers effectively. Track call duration’s, agent activity etc with just one click.

Add more agents during peak hours for no extra cost.

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CONTACT PERSON :- Jack(Amit Kumar Singh)

Contact Number:- +919852825501
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People can reach you anywhere you want to be reached… 24x7x365

DID & Toll free services

Air softwares offers National & International Toll-Free Numbers to calling card provider, small business, corporate offices, call center and for personal use. Toll-Free Service gives your customers the ability to make toll-free calls to your business no matter where they are. Your toll-free number invites customers and prospects without having them worry about the long distance charges. Never miss inquiries and orders from customers because they do not want to pay for the products or services you are selling. This has been proved several times in many surveys conducted in the US. The surveys also stressed that Americans just love to do businesses that have Toll-free numbers because it is a sign of an established business.

Besides the convenience, your toll-free number is an effective promotion and advertising tool, which you can use on all your possible marketing material.

Hosted Dialer

Never wonder what is happening with your leads again. Run reports when you want and how you want to. Call back the leads or customers that you want to call back, when you want to call them back. With Hosted Dialer, you are in charge of how our tools can help your business grow.

You don’t have time to repeat yourself over and over again when you get an answering machine and now, you don’t have to. Record your message once, and then tell the dialer to leave a message for you when you get an answering machine.

You need a Predictive Dialer so you can start contacting your leads right now. You don’t need to spend time trying to learn confusing settings and impossible algorithms, just start calling your leads now! Our Predictive Dialer couldn’t be easier to use. Create campaigns, upload your leads and start calling them with ease, right away!

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VOIP Solutions

A calling card is a prepaid “credit card” that can be used to redeem telephone or cellular phone minutes. By purchasing a calling card,you purchase minutes up front. Various phone carriers and third parties manufacture calling cards.

  1. Place low cost calls using from the convenience of your home.
  2. VOIP service provider
  3. Sell prepaid phone card with your own brand name
  4. Set your own rates
  5. Low VoIP rates & high commission
  6. Freedom from upfront capital expenditures
  7. Support on the back-end (with retail rate management to streamline administration)
  8. Greater customer satisfaction with choice of traditional prepaid phone cards.
  9. Smooth and streamlined service management
  10. Powerful information tools for customer care agents
  11. Flexible rate matrix and billing features
  12. Choice of language and greeting messages

Online account access, so you can view call details, order history, update account information, online recharge & much more

Mobile Dialer

The Dialer is a mobile application that allows customers to make VoIP calls from their mobile handsets where ever there is GPRS, 3G, WIFI connectivity.

This has been designed keeping VoIP service providers requirements in mind. AIR Softwares Mobile Dialer Express not only lets your clients make VoIP call from their mobile phone using your VoIP service, but will let you do the branding of your service as an operator.

Due to the worldwide popularity of smartphones, Mobile VoIP has become a huge industry and in-demand service. Air software Mobile VoIP Solution comprises a family of white-label mobile dialer applications that enable service providers to deliver feature-rich international VoIP calling services to mobile devices. Air softwares offers a Mobile VoIP Solution, not just a softphone.

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Office setup

Our full office setup solution includes the following:

  1. IT network setup consulting
  2. Hardware and Software procurement
  3. Cable installation and network system set-up
  4. Desktop equipment deployment and installation service (PC, Printers, Fax, etc.)
  5. Internet set-up
  6. Virtual Private Network (VPN) set-up
  7. Door entry security system set-up
  8. Video or teleconference set-up

The benefits of our New Office IT Set-up service include the following:

  1. You can focus on core business
  2. Quest Venture Technologies manages IT needs and implementation
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